Social Housing Disrepair FAQs

Our Social Housing Disrepair team provide answers to the questions we are frequently asked.

When you need advice, we are here to help.

If you require legal help and advice and have a question to ask, please contact Paul Crowley & Co Solicitors Limited on 0151 264 7363 and a member of our Social Housing Disrepair team will be happy to assist.

Yes, if your wallpaper is peeling or paint is blistering or will not stick to the wall then your property could be suffering from damp.
Other common signs of damp are:
  • Damp musty smell
  • Dark or coloured patches on plaster
  • Mould or mildew on walls or ceiling
  • The appearance of a salt like powder on the walls
  • Rotting skirting boards or timber
  • Floor coverings that are wet or lifting

Your landlord has a legal responsibility to keep your property in a good state of repair and is responsible for most repairs in your property even if your tenancy agreement says something different.

All repairs should be reported to your landlord as soon as possible. Check your tenancy agreement or tenant’s handbook for how to report a disrepair.If reporting by telephone or in person it is important to keep a record of who you spoke to and when and take photographs of the disrepair. If you report a repair via an online portal make a note of when you made the entry and if possible take a screenshot or photograph of the entry before you send it.

If your landlord fails to carry out works within a reasonable period of time you may be eligible to bring a claim for housing disrepair and recover compensation.

Once you are a secure tenant which is usually 12 months from the date the tenancy commences you have full rights to pursue a claim without the fear of eviction.

NO WIN NO FEE expert legal advice…

For initial FREE expert legal advice, please call our Social Housing Disrepair Compensation Claims team on 0151 264 7363.

Paul Crowley & Co Solicitors Limited… here when you need us most.

We will act for you on a NO WIN NO FEE basis which means it will cost you nothing so long as you co-operate with us throughout the duration of your claim and follow our advice.

Yes, being in rent arrears does not prevent you from bringing a claim for housing disrepair.

Living in damp, mouldy conditions can cause respiratory problems, respiratory infections and allergies and can make underling health issues such as asthma or COPD worse.

Rising damp occurs when bricks suck up moisture through the ground. A damp proof course or membrane prevents the moisture from rising up. However, over time damp proof courses can fail or be bridged due to changes in external ground levels allowing moisture to enter the brickwork.

Penetrating damp usually occurs due to a fault with the building i.e. faulty and leaking roofs or gutters, leaking pipes, defective brickwork, masonry or rendering or defective windows.

Unlike rising damp penetrating damp can happen at any level in the property.

Ask The Experts?

If you have a Social Housing Disrepair question, or would like to make a compensation claim then please call us now on 0151 264 7363 or email us to see how we can help you.

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